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Conflict Management in the Workplace
Do you have a low tolerance level when it comes to conflict?
Do your “buttons” get pressed by certain people and situations?
Conflict is part of life. Every day we face challenges that we need to handle or accept. Life is difficult. We need a bag of tools that we can access when there is a challenging situation that we face.
In this course you will explore what conflict is. You will be made aware of how communication can get wrongly interpreted and how messages can be translated. We will uncover different personality types to understand how one’s “lens” can improve the decoding of messages.